Responsible Gaming
Our Commitment to Responsible Gaming
1. Entertainment, Not Income
Gambling should only ever be viewed as entertainment, similar to going to the cinema or watching a sporting event. It is never a reliable way to earn money or solve financial problems. All casino games are designed with a house edge, meaning the odds always favour the casino in the long term. Only gamble with money you can afford to lose.
2. Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use our services. We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age, please do not attempt to access gambling services.
3. Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a problem:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, study, family, or social activities
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, guilty, or ashamed about gambling
- Failed attempts to cut down or stop gambling
- Experiencing irritability when trying to reduce gambling
4. Self-Help Tools
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Set a limit on how much you are willing to lose during a gaming session.
- Reality Checks: Enable reminders during gameplay to help you track time and spending.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling.
- Account Closure: Permanently close your account at any time.
5. Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these trusted organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Provides free counselling, support, and information for problem gambling in Australia.
International Support
- UK – GamCare
Website: www.gamcare.org.uk
Free support and advice for gambling problems in the UK. - UK – GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK. - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling in Canada. - USA – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Support and referrals for problem gambling in the United States.
6. Take Action Today
If you are experiencing problem gambling, please seek help immediately. There is no shame in asking for support. Reaching out to one of the organisations listed above is a positive step towards taking control of your gambling.
Remember: gambling should be fun. If it stops being fun, it's time to get help.